directions_car Automotive Edition

Every missed call
is a missed sale.

Vantact's Cloud PBX for Canadian automotive dealerships routes calls across Sales, Service, and Parts, integrates with your CRM, and keeps your sales team reachable on the lot so every inbound lead is captured and no customer goes unanswered.

Vantact’s Cloud PBX for auto dealerships integrates with your CRM, routes calls intelligently across departments, and lets your sales team roam the lot without missing a single lead.

Live Call Dashboard
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Incoming — Sales
+1 (416) 555-0142
Ringing
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Active — Service Dept
02:34 · Mike T.
Connected
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Transferred — Floor
Sarah K. → Mobile
Mobile
40%
Lower cost vs. legacy PBX
0
Missed calls with smart routing
100%
Call recording & archiving
iOS + Android
Free mobile app included

Built for the way dealerships actually work

Multiple departments, roaming sales reps, high call volumes, and fierce competition. Your phone system should handle all of it without thinking twice.

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Mobile Floor Transfer

Sales reps take calls from their desk, then seamlessly transfer to their mobile while walking the lot. When they’re done, the call comes right back to the desk.

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Automotive CRM Integration

Plug directly into your dealership CRM. Caller ID pops customer records instantly, so your team knows who’s calling before they even pick up.

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Never Miss a Call

Intelligent call queues, overflow routing, and after-hours rules ensure every potential buyer reaches a real person or gets an instant callback.

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Call Recording & Archiving

Every call recorded and stored for training, compliance, and dispute resolution. Retrieve recordings from a secure web portal or local server.

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Advanced Reporting

Track marketing campaign effectiveness, measure sales team response times, and monitor service department productivity with scheduled or on-demand reports.

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Voicemail to Text

AI-powered transcription delivers voicemails as text to email or the app. Read messages at a glance and respond to customers faster.

One system. Every department.

Auto dealerships have uniquely complex structures. Sales, service, parts, finance, BDC, and management all need to communicate seamlessly. Vantact unifies them under one platform with department-specific routing, extensions, and reporting.

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Department-level call routing

Callers reach Sales, Service, or Parts without receptionist bottlenecks.

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Multi-location support

Connect multiple dealerships on one system with inter-location transfers.

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Digital switchboard

Receptionists route calls via drag-and-drop web interface with live presence indicators.

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Caller ID with your dealership number

Staff use the mobile app showing the dealership number, not personal cells.

Incoming Call Flow

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Incoming Call
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Auto-Attendant
Press 1 for Sales, 2 for Service…
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Sales
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Service
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Parts

Trusted by dealerships across Canada

A few of the automotive groups that rely on Vantact every day.

Grimsby Ford
R. Ferri Automotive
Zanchin Automotive Group

Need it on-site? We can do that too.

For dealerships in rural areas or those that prefer local hardware, our Cloud PBX software can be deployed on a compact on-site appliance with all the same features, plus analog line backup.

  • check On-site appliance with backup analog lines
  • check All cloud PBX features available locally
  • check No moving parts, up to 16 concurrent calls
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White Label This Solution

Are you an MSP or IT consultant serving dealerships? Add our automotive Cloud PBX to your portfolio under your own brand. Set your own margins and own the customer relationship.

Join the Partner Program

Stop losing leads to voicemail.

Talk to an implementation specialist today. We’ll design a phone system around your dealership’s departments, workflow, and growth plans.